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Terms & Conditions

Shopping with Galaxy-Gifts.com

Galaxy-Gifts.com is a trading name of CuteBitz Limited.

We are CuteBitz Limited (“CuteBitz”, "Galaxy-Gifts", “we”, “us” or “our”) and we are registered in England and Wales with Company number 6547472. Our registered office is 1 Perry Lodge, Tismans Common, Rudgwick, West Sussex, RH12 3DY. Our UK VAT number is GB932214847.

You can order Products online via our website.

How a contract is formed between you and CuteBitz

When you place an order for a Product by using the website you are offering to buy it for the price shown on the website, subject to these Terms.

Our online order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

When you place your order online we will take payment. We will check Product availability and contact you by email to confirm that your order has been accepted. This email is our acceptance of your order and will specify delivery details and confirm the price of the Products purchased.

If the Product is not available we will decline your order and send to you an email explaining this and any payment made for the Products will be refunded in full.

Please be aware that once the following takes place:

you have successfully placed an order;
we have accepted it;
it has been received by our warehouse.

we are unable to amend the order or details provided.

Please note that this does not affect your right to cancel a contract in accordance with our terms.

You should print a copy of these Terms or save them to your computer for future reference.

CuteBitz may cancel any contract between you and us and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If we cancel your order, any payment made for the Products will be refunded in full.

Each order that we accept will be a separate contract between you and us and each contract will be subject to these Terms.

Price

The price for each Product is shown on the website and includes any relevant sales taxes (such as VAT) at the current rate.

We always try to make sure that the prices on the website are accurate but errors may occur. If we discover an error in pricing of the Products that you order we will notify you as soon as possible using the contact details you supplied to us when placing your order. We will then give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to reach you within 7 days of our notice we will treat the order as cancelled. If you cancel, any payment made for the Products will be refunded in full. If you confirm, you must pay the difference before we despatch the Product.

You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify. 

Prices are quoted on the website in UK Pounds Sterling. Your credit card company may charge their own exchange rate where the payment currency differs from your account. Please note that refunds are made in the same currency as the original order, and we cannot be held responsible for any loss due to exchange rate fluctuations.

Payment

You must provide full and accurate payment details (e.g. credit card, debit card, PayPal or gift voucher) at the point of submitting your order.

We will take payment from your credit card, debit card, PayPal account or gift voucher as soon as you place your order, except where products are out of stock or on pre-order.

Payment will be taken for these orders when the product is ready for dispatch.

We currently accept VISA, MasterCard, Visa Electron, Paypal and American Express.
If your delivery address is outside of the UK and you place your order via the website you can pay in pounds sterling, Euros or USD by credit card or PayPal.

To ensure that shopping online is secure, when paying by credit or debit card your details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also carry out additional security checks to confirm it is you making the order. In the event your card is declined please contact your card issuer to authorise the transaction.

All order details will be sent to the credit card billing address and not the delivery address if the name of the recipient of the order is different.

Where payment is made by you using methods other than Paypal, Visa/MasterCard or American Express there may be a delay to your order while we verify your age. Orders may also be subject to delay should we need to carry out additional security checks. Security searches may include: Electoral Roll, credit check, Experian FraudID, and bank - name and address checks.

Gift Vouchers

Gift vouchers must be redeemed within 1 year of purchase and cannot be set off against Products that have already been paid for.

If the value of the order exceeds the value of a gift voucher, the balance must be paid by credit or debit card, or via PayPal.

Unused balances will be held within the recipients voucher for the remainder of the 1 year period. At the end of that 1 year period the voucher (and any credit remaining on it) will expire.

Gift vouchers have a cash redemption value of 0.001p.

Promotional Voucher Code Terms

If you have received a promotional voucher from us, only one such promotional voucher code can be redeemed per order.

Promotional voucher codes are issued from time to time at our discretion. We reserve the right to cancel promotional voucher codes at any time without notice and without giving a reason.

Only one promotional voucher code can be redeemed against any single order. If there is an unused balance of discount or credit remaining on the promotional voucher code, that balance will be extinguished and cannot be redeemed with any other orders.

Promotional voucher codes cannot be re-used.

Promotional voucher codes have a cash redemption value of 0.001p and are not transferable.

Promotional voucher codes may not be used in conjunction with any other offer, discount or promotion.

Promotional voucher codes may not be sold. For the avoidance of doubt, this includes auctions and other online sales.

Certain Products cannot be purchased with promotional voucher codes. Such Products are clearly marked on their respective Product pages.

The issuing of promotional voucher codes may be restricted (for example, one per email address). Please see the promotional page for details.

Our promotional voucher codes cannot be used to purchase our regular gift vouchers

Products

All Products are available while stocks last. If we are unable to supply a Product to you following our acceptance of your order, we will notify you as soon as we can. If we cannot supply a Product you will not be charged for it and we will refund or re-credit your account with the amount of your up front payment.

​The images of the Products on the website are for illustrative purposes only. Although we have made every effort to display the images accurately, we cannot guarantee that your computer’s or device’s display accurately reflect the Products. Your Products may vary from those images.

​Certain Products advertised on the website (including but not limited to alcoholic beverages and dangerous items like knives) can only be purchased if you satisfy the legal age requirement for that Product. We are not allowed by law to supply these Products to you if you do not satisfy these age requirements. If you are underage, please do not attempt to order these Products. We reserve the right to request proof of age and not to supply Products to users that we suspect do not meet the legal age requirements.

Personalised/Photo Upload Products:

We will use the information and images that you provide to create your customised product/s. We will not share that information with any third party, except as is strictly necessary to fulfil your order, e.g. to ship an order or if printed and dispatched by an external supplier.

For the purposes of creating your customised products, we save a copy of the images used to compose the customisations. We do not share your images and at all times they remain your property. Any images uploaded must be your own and by uploading them you are confirming that you have the right to use them. CuteBitz is not responsible for the content of the information provided.

Personalised products create an order by using your Instagram® account username and password. Upon creating your first product customisation, the account is created in our system and can be subsequently accessed provided the authorisation is successful from Instagram®. We do not keep or store your account credentials but are given access to your account images by Instagram® through the use of their API.

Delivery

We aim to deliver your Products by the estimated delivery date set out in the acceptance email and in any event within 30 days from the date of order or, in the case of pre-ordered Products, 30 days from the date of the despatch confirmation email. If we are unable to meet the estimated delivery date because of an event outside our reasonable control we will email to you a revised estimated delivery date.

​​Delivery will be completed when we deliver the Products to the delivery address given in the order.

​The Products will be your responsibility from the completion of delivery.

​​You own the Products once we have received payment in full, including all applicable delivery charges. You will be notified of the delivery charges when you place your order.
We deliver to destinations inside and outside the UK. However there are restrictions on some Products.

​​Delivery outside the EU may be subject to local import duties, custom duties or taxes which are your responsibility where they apply. Unfortunately we cannot advise you what these charges will be and CuteBitz is not responsible for them.

​If you do not pay these local import/custom duties or taxes then the Product could be returned to CuteBitz or possibly destroyed if too expensive to return. Please note, if this happens, we may not be able to refund your purchase. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you are in breach of any law in any such country.

Copyright And Trademarks

We do not give you any right or interest in any copyright or intellectual property rights in any Product.

The copyright and other intellectual property rights in the website and any information, images or software accessed via the website are owned by or licensed to us and, unless otherwise specified, may not be used, copied or altered without our express consent.

Copyright extends to the design, look and feel of the website, all photographs on it and our marketing materials.

We do not give any warranty or representation in respect of the trade marks or trade names of any of the Products or brands featured on the website.

We do not give you any right or interest in any copyright or intellectual property rights in any Product nor the right to copy them, we do not make any warranty or representation in respect of any other trade mark and the trade marks of the brands featured on galaxy-gifts.com belong to their respective owners.

Privacy And Data Policy

We make a commitment to protecting your privacy and promises only to use information collected about you in accordance with our Privacy Policy.

CuteBitz is registered with the Information Commissioner in accordance with the Data Protection Act 1998.

WHO WE ARE AND IMPORTANT INFORMATION

What is the purpose of this privacy notice?

This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, place an order or submit an enquiry or artist submission.

This website is not intended for children and we do not knowingly collect data relating to children.

You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Data controller

CuteBitz Limited is the data controller and is responsible for your personal data (collectively referred to as “CutebItz", "Galaxy-Gifts", "we", "us" or "our" in this privacy notice). Our contact details are 1 Perry Lodge, Tismans Common, Rudgwick, West Sussex, RH12 3DY. For all data matters please contact our data representative via email at info@cutebitz.com

CuteBitz Limited is the controller and responsible for this website and trades under the names CuteBitz Limited and Galaxy-Gifts.

Third-party links outside of our control

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy notice of every website you visit.

THE PERSONAL DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes your first name and your last name;

Contact Data includes billing address, delivery address, email address and telephone number;

Profile Data includes your username and password, orders made by you, preferences and feedback;

Transaction Data includes details about payments to and from you and products you have purchased from us;

Technical Data includes IP Address, Login data, browser type and version, location, operating system and platform and device type;

Usage Data includes how you use and how you came to visit our website;

Marketing and Communications Data includes your choices in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you including through:

Directly. You may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

Apply for our products or services;
Create an account on our website;
Subscribe to our service or publications;
Request marketing to be sent to you.

Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy for further details.

Third parties or publicly available sources. We may receive personal data about you from various third parties [and public sources] as set out below:

Technical Data from the following parties:

(a) Analytics providers such as Google based outside the EU;

(b) Search information providers based inside OR outside the EU.

Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside OR outside the EU.

Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us via info@cutebitz.com

Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us via email at info@cutebitz.com

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We have set out below a description of all the ways we plan to use your personal data:

to register and administer your account if you choose to register with us;

to process your order, including taking payments, supply products and any after sales services such as cancellations or returns and processing refunds;

to keep you updated on the progress of your order, usually via email but our delivery partners may need to contact you by telephone to assist with the delivery of your parcel;

to update you of any changes in terms or policies;

to ask you to leave a review for a product or service you have received;

to make suggestions and recommendations that may be of interest to you;

to analyse sales to help us improve our website and process royalty payments;

to use data analytics to improve our website, products and services, marketing and customer experiences;

to administer and protect our business and this website including troubleshooting, maintenance, support and security issues.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

You may receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have opted in to receive that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside of CuteBitz Limited for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us via info@cutebtz.com at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product purchase or registering to use our website.

Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

Change of purpose

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact our data representative via info@cutebitz.com

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

WHO WE SHARE YOUR PERSONAL DATA WITH

We may have to share your personal data with the parties set out below for the purposes set out in section 4 above.

Payment acquiring services to process your payment and refunds, this may include credit reference and fraud prevention agencies for credit checking and identity verification;

Delivery and courier companies to supply your order;

Analytics and search engine providers to assist us with the improvement and optimisation of our website;

Website developers and hosting providers to help us maintain the software which allows us to run our website;

Professional advisers including lawyers, banking, legal, insurance and accounting services;

HM Revenue & Customs, regulators and other authorities in the UK who request reports of processing activities under certain circumstances.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

INTERNATIONAL TRANSFERS

Many of our external third parties, such as Google, are based outside of the European Economic Area (EEA) and as such their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data outside of the EEA we ensure a similar degree of protection is afforded to it by using one of the following safeguards:

We may transfer your personal data to countries that have privacy laws which give the same level of protection for personal data as the EEA;

We may use contract clauses with recipients which mean they must protect your personal data with the same level of protection as it has in the EEA;

We may transfer personal data to organisations if they are part of the Privacy Shield framework which requires them to provide similar protection to personal data shared between European countries and the US.

Please contact our data representative via email on info@cutebitz.com if you require further information on the specific mechanism used by us when transferring your personal data outside of the EEA.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting our data representative by email via info@cutebitz.com

YOUR LEGAL RIGHTS

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

The right to request a copy of the personal data which we hold about you;

The right to request that we correct any personal data if it is found to be inaccurate or out of date;

The right to request your personal data is erased where it is no longer necessary to retain such data;

The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;

The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable (i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in the performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).

If you wish to exercise any of the rights set out above, please contact our data representative via info@cutebitz.com

No fee required – with some exceptions

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This version was updated in May 2018.

Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current. Please inform us of any changes via email to info@cutebitz.com or by updating your account details.

QUERIES, REQUESTS or CONCERNS

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance email our data representative via info@cutebitz.com

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.

Returns

We believe that you will be delighted with your Products but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible and these Terms do not affect your statutory rights.

We will try to attend to all return requests as soon as practically possible.

​Please note that returns are not able to be accepted in person at our registered office address.

Nothing in this agreement will affect your statutory rights.

​​Certain Products are excluded from our returns policy. Those Products will be clearly marked on their respective Product information pages on the website. They include (for example): food; perishable items; personalised products; or Products made to order. These Products cannot be returned for a refund unless faulty.

Statutory Cooling Off Rights

​You have the right to cancel a contract with us within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier indicated by you acquires physical possession of the Product.

​To exercise the right to cancel, you must inform us of your decision to cancel the contract by a clear statement in writing sent to sales@cutebitz.com. 

If you cancel an order, we will repay to you the price of the order including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). If you cancel only part of an order, we will repay to you that part of the price which relates to the returned Products.
We may make a deduction from the amount due to you which reflects the loss in value of any Products supplied if the loss is the result of unnecessary handling or damage caused by you.

We will make the repayment without undue delay and not later than:

14 days after the day we receive back from you any Products supplied, or
​(if earlier) 14 days after the day you provide evidence that you have returned the Products.

​We will refund the price of the returned Products using the same means of payment as was used to pay for the order, unless you and we have expressly agreed otherwise. You will not incur any fees from us as a result of the refund.

At our request we (or our nominated courier service) may collect the Products from you. Otherwise you shall send back the Products or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation to us. The deadline is met if you send back the Products on or before the expiry of the 14 day period.

As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

Returns Process

To exercise the right to cancel or return an order, please notify us using via email at sales@cutebitz.com. 

We may allocate you with a returns code which should be included with the package so that we can process your return.

​You will be responsible for the returned Products until they reach us, you should retain your proof of postage.

Liabilities

​If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they are an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the contract.

​We only supply the Products for domestic and private use. You agree not to use the Product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity

We do not in any way exclude or limit our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
defective products under the Consumer Protection Act 1987.

CuteBitz will not be liable in any amount for failure to perform or delay in performance of any obligation under a contract if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation internet outages, communications outages, industrial action, fire, flood, war or act of God.

Please read the instructions, manuals and other user documentation that comes with your Products carefully. CuteBitz is not involved in the manufacture of Products and will not advise on their use or operation or the manufacturer’s guidelines. We recommend that you use all Products safely and in accordance with the manufacturer’s guidelines.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

Responsibilities

We have tried to make the descriptions (including all pictures) of the Products as accurate as possible but you should check the dimensions stated on the website or contact us for exact sizes.

We shall insure ordered Products at their retail value whilst being delivered to you. We will not cover any subsequent loss or destruction following delivery.

Because of the nature of the internet we provide and maintain the website on an “as is” and “as available” basis and makes no promise that use of the website will be uninterrupted or error free. We are not responsible to you if we are unable to provide our internet services for any reason beyond our control.

​Our website contains links to other websites which are not under our control or maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

You will be responsible for any breach of these Terms by you and if you use the website in breach of these Terms you will be liable to and will reimburse CuteBitz for any loss or damage caused as a result.

General

We may revise these Terms from time to time. Any changes to our Terms will be notified on the website. You must check these Terms whenever you place an order with us.

We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these Terms.

You may only transfer your rights or our obligations under these Terms to another person if we agree in writing. However if you have purchased a Product as a gift, you may transfer the benefit of any warranties we give to you under this contract to the recipient of the gift without needing to ask our consent.

This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
If CuteBitz does not enforce any provision of this agreement such will not be considered a continuing waiver.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.

If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

In the event that any part of these Terms is held to be unenforceable, such part will at CuteBitz's option be construed as far as possible to reflect the parties’ intentions and the remainder of the provisions will remain in full force and effect.

These Terms are governed by English law. This means a contract for the purchase of Products through galaxy-gifts.com and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

Notices

​All notices shall be given to us, by email or by post to our addresses provided on the "Contact Us" Page.

All notices sent by email will be deemed to have been received on the day that they are sent or, if sent on a national holiday in England or on a Saturday or Sunday, the next working day following the day on which the email was sent. All notices sent by post will be deemed to have been received 3 working days after the date of posting.